Therefore, we are offering a 125% Future Cruise Voucher. Amidst the tidal wave of travel bans, airline cancellations, port closings, and shutdowns of museums and major attractions imposed to halt the spread of … Future Cruise Credit + refund policy If you were booked on any of the canceled Viking river or ocean cruises in 2020, you are entitled to a 125% Future Cruise Voucher for whatever amount you have paid. Risk-Free Guarantee: How it Works Victory Cruise Lines, a relatively small luxury line that focuses on river sailings, has perhaps the most intense cancellation to report on. It is in that spirit that we are extending our temporary fleetwide suspension of scheduled departures through March 31, 2021. Details can be found here. It can be applied within the next 24 months to any river, ocean or expedition cruise. Choose Viking, the world’s largest and best fleet of deluxe ships built for ocean travel. Since we started Viking 23 years ago, our family of loyal guests, dedicated employees and valued partners has been at the center of each decision. They’ll refund the vouched amount to you. On March 11, 2020, Viking was the first cruise line to temporarily suspend operations of our river and ocean cruises. In the meantime, we invite you to join us on Viking.TV, our award-winning enrichment channel where we host daily livestream video sessions and privileged access to some of the world’s most fascinating people. Viking Cruises announced Wednesday that they have canceled all of their ocean and river cruises through the end of 2020. We believe that our smaller ships—which feature spacious public areas and staterooms—already provide a much safer environment than mega liners. Virgin Voyages has delayed its showcase tour and inaugural season of its first ship Scarlet Lady until December 1, 2020. The future cruise voucher is good for 24 months for Viking’s river, ocean, or expedition cruises and is completely transferable. Our commitment to our family of guests and employees is that their safety and wellbeing is always our top priority. Last Modified: 03/11/2020. On March 11, 2020, Viking was the first cruise line to temporarily suspend operations of our river and ocean cruises. There will be another and eighth ocean ship, Viking Mars. To learn more about this limited-time offer, click here. Our Chairman, Torstein Hagen, will be sharing more information with you about our new operating procedures very soon. Even though some cruise lines in Europe have plans in place to begin cruising, Viking isn’t taking any chances. Spend a merry Christmas along the Elbe on a Viking cruise … Special cruise savings plus air from $499 per person on 2021-2023 sailings … expires Dec. 31, 2020 See more about Viking river cruises here … and Viking ocean cruises […] With the European ban on incoming American tourists, sales were bound to tank. In 2022, we will welcome our new purpose-built expedition vessels, Viking Octantis and Viking Polaris, as well as our first U.S. river vessel, Viking Mississippi. This means you can change your plans up to 24 hours prior to departure, giving you peace of mind and the flexibility you need to make the best decision for you. Required fields are marked *. The temporary cancellation policy will allow guests on all cruises departing May 1 or later may cancel up to 30 days in advance, instead of the usual 120 days, without being charged the $200 fee. Viking Star anchored in the Mediterranean. As our Chairman has said before, we will only sail again when it is safe for our guests, our crew, and the communities we visit. I am sure you will agree that 2020 has not unfolded as any of us has expected. We did opt for their travel insurance. We will continue to focus on the future at Viking, as we plan for further expansion of our river and ocean fleet. Rather than having to deal with constant rescheduling and the cost of hot lay ups, Victory is instead opting to cancel the rest of their 2020 itineraries. Our commitment to our family of guests and employees is that their safety and wellbeing is always our top priority. Answer 1 of 18: We are scheduled on a Viking River Cruise in Sept. Our final payment of over $10,000 is due soon. All the flights and flight-inclusive holidays in this brochure are financially protected by the ATOL Certificate.When you pay you will be supplied with an ATOL Certificate. But, if you’d rather have a refund for your canceled cruise, you need to request it from Viking before August 24, 2020. We eagerly await the day we can travel together and look forward to welcoming you on board. Be sure to enjoy a local meal and a glass of wine along the way. Cancellation Policy - Viking River Cruises The following cancellation fees will be assessed for all written cancellations received prior to departure up to the scheduled time of departure: A. The cancellations extend to both Viking River and Viking Ocean cruises. Despite the canceled 2020 cruise season, Viking has high hopes for 2021 and beyond. Updated cancellation policy; Viking Cruises. Viking was the first cruise line to temporarily suspend operations of our river and ocean cruises. So, it wasn’t a surprise that it was one one of the first lines to announce cruise cancellations. If you are unable to use your voucher by the expiration date, simply return your expired voucher to Viking, and we will send you a refund equal to the original amount paid to Viking. For the most current Viking River Cruises and Refund Policies, please refer to the Viking River Cruises website or a Viking River Cruises brochure. Viking River Cruises UK Limited.ATOL number 3124. Virgin. For the time being, Viking.TV is a way for us to continue exploring the world in comfort—from home. We have always had the highest standards for health and cleanliness—and we are currently finalizing additional protocols to make Viking even safer, in cooperation with leading international experts, including our new Viking Chief Health Officer, Dr. Raquel C. Bono, M.D., a board-certified trauma surgeon and retired Vice Admiral of the United States Navy Medical Corps. Viking’s Suspension on Cruises is Extended Viking Cruises has announced an extension of its pause on cruise operations through September 30, 2020. Viking Cruises Issues Temporary 24-Hours Cancellation Policy by Daniel McCarthy / March 05, 2020 According to Viking, all sailings are still currently on … You’re thinking “seasons” to visit Paris, right? Unlike some other cruise line FCCs, these are fully transferable so if you decide not to use it yourself, you can give it to someone else. READ NEXT:  Have a First peek at Viking Mississippi. This offer covers all Viking reservations that are made between May 1, 2020 to December 31, 2020. He went on to say, “We have made the decision to extend our temporary suspension of operations across all scheduled departures through December 31, 2020.”. The reason for the extended period is … As a reminder, if you use your voucher and rebook your cruise—with Viking or your Travel Advisor—by December 31, our Risk-Free Guarantee is applicable to your booking. VIKING TO TEMPORARILY SUSPEND CRUISE OPERATIONS UNTIL MAY 1, 2020 Chairman Torstein Hagen Announced Decision in Letter to Guests Los Angeles (March 11, 2020) – Viking (www.viking.com) today announced it will temporarily suspend river and ocean cruise operations until May 1, 2020 in response to the coronavirus COVID-19 situation. Coronavirus cancellation should lead to Viking Cruises refund By CHRISTOPHER ELLIOTT King Features Syndicate June 02, 2020 02:30 PM As part of the Viking Health & Safety Program, Viking has become the first cruise line to complete the installation of a full-scale PCR testing laboratory at sea. We are fortunate to have a fleet of small, Norwegian-registered ocean ships with only 930 guests, and Switzerland-registered river ships with only 190 guests. Unfortunately we purchased Vikings TripMate insurance. Our commitment to our family of guests and employees is that their safety and wellbeing is always our top priority. A statement released by … Viking Jarl river ship docked on the Rhine Viking Alaska cruises. This “pause” was instituted across the line’s entir… Itineraries include voyages to the Antarctica, the Arctic and the Great Lakes in North America. Viking. Option #1 - A Future Cruise Voucher valued at 125% of all monies paid to Viking. Viking River Cruises : does not do the right thing when things go wron. However, if you prefer a refund over the added-value voucher, please request it before December 21, 2020. We are the most knowledgeable, experienced cruise travel company. Cancellation Fee Schedule Effective for Cruises (other than Grand & World Cruise Voyage) booked on … This dedication to our Viking family and our mission—to create meaningful experiences that are destination focused, allowing you to explore the world in comfort—has never wavered. I’m the editor and creator of CruiseMaven.com, and I travel the world without flying. Dressed in dazzling white, the “City of a Hundred Spires” is a winter delight. In the note, Viking Chairman Torstein Hagen reminded readers that back in March, Viking was the first cruise line to suspend operations. 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I hope to inspire you to travel slow, explore new places, experience different cultures and taste new cuisine. However, As the situation regarding COVID-19 has worsened and the global impact of the pandemic has become clearer, the cruise line has made the decision to suspend sailings and operations until 30th June 2020. As you consider your options, the added value provides an opportunity to enhance your trip—by choosing a longer itinerary; adding a pre/post cruise extension; upgrading your stateroom category; or even upgrading to business class air. Princess Cruises was the first cruise line to be impacted by the coronavirus. In 2021, the cruise line plans to launch their seventh ocean ship, Viking Venus. If you have any questions or need further information please contact Viking Customer Relations at 1-877-523-0579 or email customerrelations@vikingcruises.com, Monday – Friday, 6:00 AM – 6:00 PM; Saturday and Sunday, 7:30 AM – 4:00 PM, PT. In that spirit, we have made the decision to extend our temporary suspension of operations across all scheduled departures fleetwide through March 31, 2021.Guests and their travel advisors on impacted itineraries have been notified directly by Viking Customer Relations. Viking is offering our guests the most flexible guarantee in the cruise industry, so they can plan their voyage with confidence. There’s a 24 month window to apply it to any river, ocean or expedition cruise. As keen as we may be to get back to exploring, for now, international travel must continue to wait. The 23-year old cruise line sent an email to its guests and travel agents on Wednesday. In the coming months, we are completing the installation of PCR laboratories on the remainder of our ocean ships; we will also have a strong network of Viking-dedicated shoreside laboratories for our river ships. If itinerary changes are required, impacted guests and their travel agents are notified directly by Viking Customer Relations. As a guest whose voyage has been impacted by these cancellations, we want to support you and protect your travel investment. At Viking, we are committed to maintaining the safest and healthiest fleet in the industry. But it’s not just Europe that will see this temporary suspension of Viking cruises. Because we are a private, closely-held company, we do not have to rush the decision to return to service. The cruise line originally announced that it was ceasing service on its cruise ships for 60 days. Subscribe to Receive Our Newsletter by Email, Rome is definitely one of my top 5 all-time favorite cities in, One day in Rome isn’t nearly enough time to view every relic and, Forty years ago this week, on May 18, 1980 at 8:32 a.m., Mount St. Helens. * Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. In March, when we became the first cruise line to temporarily suspend operations at the start of the COVID-19 pandemic, we did not expect that by December our operations would still be suspended. Thank you for your loyalty and support. Given the scientific advancements with COVID-19 therapeutics, as well as the recent significant progress toward multiple vaccines, we are now quite optimistic. I hope to entertain, inform, advise and inspire you to experience the world at “see” level. The Risk-Free Guarantee allows guests to change their cruise date up until 24 hours before their planned departure—and Viking will waive any fees. Viking Cruises cancels all cruises for the remainder of 2020 rather than attempt a re-launch too soon. Plus, Americans make up a huge portion of Viking’s guests. Applicable to all 2020 Ocean, River, Yacht and Expedition Voyages Crystal established a temporary cancellation policy* to provide more flexibility for our guests. Your email address will not be published. But it’s always better to err on the side of health and safety than to rush back out to sea only to have to cut the cruises short due to an onboard outbreak. On April 26, 2020, Viking Orion was scheduled to depart from Vancouver, BC on a 10-day cruise to Seward, Alaska. I just found out that if you cancel your cruise more than 14 days after placing the deposit, the insurance is non-refundable. 100% of monies paid plus, 25% more value, allowing additional flexibility and choices for future travel. Executive Vice President, Marketing. Use down arrow key to expand the menu and up arrow key to collapse the menu and hit enter to select the link. Port visits included Ketchikan, Juneau, Sitka, Skagway and Valdez. Richard Marnell To ensure you have the time and flexibility to plan for your next trip, the 125% Future Cruise Voucher has exclusive and enhanced terms. It is fully transferable, allowing you to gift it to someone with whom you would like to share the joys of travel. While these recent developments are very encouraging, the world’s recovery from this pandemic continues to be sporadic, and the ability to travel freely across all borders still remains some time away. We booked a 2018 cruise and a 2019 cruise that we are going to have to cancel. Travelers booked on 2020 cruises departing May 1 or later will have the option to cancel their cruise up to 30 days prior to departure for $200 per person. The laboratory on board Viking Star has enough capacity for up to daily testing of every crew member and guest, which provides flexibility to respond to COVID-19 prevalence levels around the world. The cancellations extend to both Viking River and Viking Ocean cruises. For over twenty-five years, I've been traveling the world without flying, by only river ships, ocean ships, road trips and trains. Citing a need to “do what is best” for their clients and crew members, Viking Cruises has canceled the rest of its sailings through the summer. Until further notice, guests booked on 2020 cruises departing May 1 or later will have the option to cancel their cruise at 30 days prior to departure, at the lesser 120+ day cancellation rate of $200 per person. Viking has made the decision to extend their temporary suspension of operations through December 31, 2020 1. Over in Southeast Asia, a new river ship, Viking Saigon, will cruise the Mekong. We, along with 188 other passengers anticipated our Viking River Cruise on the Idun departing Nuremberg on June 1. Affected departures include all river and ocean departures through March 31, 2021 and select sailings scheduled to depart in April on board Viking Star (Mediterranean), Viking Orion (Asia), Viking Jupiter (South America) and Viking Venus (Northern Europe). Your email address will not be published. The line is offering 125 per cent future cruise credits. This voucher includes 100% of the monies paid to Viking, plus an additional 25% value. ... Viking Cruises has extended suspension of all ocean and river cruises again through August 31, 2020. Just return your expired voucher to Viking. Uniworld has suspended all river cruises until the end of the year. Forgot to use it? Celebrity Cruises (Cancelled 2020 / 2021 Summer Season) Norwegian Cruise Line (Cancelled 2020 / 2021 Summer Season) P&O Australia (Cancelled all cruises to March 4) Princess Cruises (Cancelled 2020 / 2021 Summer Season) Royal Caribbean (Cancelled cruises until end of April) River Cruise Lines February Then in 2022, they expect the debut of two new expedition ships, Viking Octantis and Viking Polaris. Now, you can book your 2020 cruise with confidence, cancel for any reason and receive a Future Cruise Credit in the amount of your deposit and any cancellation fees. As we near the end of this very unusual year, I hope this finds you well and in good spirits. But there is hope on the horizon. On March 11, 2020, Viking was the first cruise line to temporarily suspend operations of our river and ocean cruises. Viking announced Wednesday it will continue to suspend cruises until the end of 2020, making it one of the longest cruise cancellation policies to date. Follow my solo travel and food adventures across the USA and the world! ATOL protected. Closer to home, Viking plans to build and launch their first ship to cruise the Mississippi river, Viking Mississippi. Viking Cruises cancels all cruises for the remainder of 2020 rather than attempt a re-launch too soon. Holland America has updated its cancellation policies for bookings made between March 2, 2020 and April 30, 2020, for cruises sailing between April 1, 2020 and December 31, 2020. Uniworld’s itineraries have not been impacted, and the company will … It’s sad on so many levels to see the entire 2020 cruise season canceled, whether it’s Viking or other cruise lines. Viking has suspended all ocean and river cruises until the end of the year. Cancellation Policies are subject to change by the cruise line. This temporary policy is applicable to all Crystal experiences and replaces the standard cancellation policy of 120 days or earlier. Additionally, any vouchers you may have applied to this booking have automatically been reinstated, are valid for 24 months and are available for your immediate use. However, on October 9, the line announced the cancellation of all remaining 2020 cruises due to the restriction of alcohol service by the Scottish government. Viking Extends Ocean and River Cruise Cancellations Through August 31 . Viking Notifies Guests of 2020 Cruise Cancellations
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